Back on 6/17/11 we checked the inverters to ensure they were performing healthy output in the Texas sun and found another State 225 error. This is the 2nd time this inverter has experienced this error, the first time was 10/17/09 and was fixed with a new GFDI card (Ground Fault Detection and Interruption) documented on the old post.
The first time this issue occurred I contacted Solar Community and they got right on top of it and had me a new GFDI card replaced and back up in running in 7 days. Unfortunately this time around since Solar Community is experiencing business growth pains the repairs took quite a bit longer.
The tech came out 19 days after reporting the issue and confirmed the GFDI card needed replacing again. The order was placed with Fronius and the card came in within 6 days, but unfortunately it took Solar Community another 14 days to send a tech out to install it.
Well the GFDI card did not solve the problem this time around, which I was kind of happy about as I felt this inverter was acting like a lemon. So Fronius sent out a replacement inverter which took about 5 business days and the tech was out in another 2 to install it.
Where I am not happy it took almost 50 days to get the system back up and running, I still stand behind Solar Community’s workmanship and communication when you can get a second of their time. I wish their company plenty of success in the future and hope they staff up appropriately for the incoming amounts of jobs they are getting.